Support
SK Maps works fully offline and keeps all your data on your device. Most questions are answered below; the same help lives inside the app under Settings → Help & Support.
Frequently asked
How do I use the app with no signal?
Before you leave service, open Tools → Offline maps and grab a state or a custom-drawn area. Downloaded maps, search, and tap-to-identify all work in airplane mode.
Does recording keep running with the screen off?
Yes. Start recording and lock the phone — your track keeps recording in the background. If the phone dies or the app is closed mid-ride, everything recorded up to that moment is saved and reopens with the app; a phone that is off can’t record the rest.
How do I mark a waypoint by voice?
Say “Hey Siri, mark a waypoint in SK Maps” — or name the type, like “mark a hazard in SK Maps.” It works with no signal, including airplane mode. Finish the sentence with in SK Maps; “mark a waypoint” on its own isn't enough for Siri. For capture with the screen off, allow Always location.
Siri says “Sorry, I don't understand” — how do I fix it?
iOS asks once whether to turn on SK Maps shortcuts, and that prompt is easy to dismiss. Until you say yes, every phrase fails with no explanation. Open the Shortcuts app, find SK Maps under App Shortcuts and make sure they're switched on — or check Settings → Apps → SK Maps. Then make sure the phrase ends with in SK Maps. It isn't a signal problem: the commands work in airplane mode once they're on. See the voice guide.
Can I import routes from another app or a friend?
Yes — open a GPX, GeoJSON, KML, or KMZ file into SK Maps (from Files, Messages, or another app) and review it before saving. Your data comes over with its routes, and its colors and icons where the file carries them. You can also export your own data as GPX to share back. See the import guide.
Can one route carry two ways round a hard section?
Yes — a route can carry options: an out-and-back spur, or a fork with the technical line on one side and the bypass on the other. Add them while you're drawing the route with the branch button in the plan bar, or later from the route's OPTIONS card, then pick which ones you're riding on the day. Distance, climb and the fuel verdict recompose with every choice. See the route options guide.
How do I move everything to a new phone?
Two ways. With iCloud backup on (SK Maps Settings → iCloud Backup, on by default), sign the new phone into the same Apple ID, open SK Maps and tap Restore from iCloud in the same place. On a phone with no data of its own yet, SK Maps finds the backup after setup and asks “Restore from iCloud?” on its own, with when and from which device it was made. Or go by file: Tools → Import & export → Export all data writes one backup with every waypoint, track, trip, photo, and setting; import that file on the new phone. Re-importing the same backup is safe — it merges instead of making duplicates.
How do I restore a purchase?
Tools → Settings → SK Maps subscription opens the purchase sheet; Restore Purchases is on it. It asks Apple for the subscription or One-Time Unlock on this Apple ID. Purchases follow the Apple ID, so they work on your other devices too.
How do I cancel the annual subscription?
In the iPhone’s Settings, tap your name → Subscriptions → SK Maps → Cancel. Deleting the app does not cancel it. You keep the paid features until the period you’ve paid for ends.
Can I switch from annual to the One-Time Unlock?
Yes: buy it from the same sheet, then cancel the subscription in Settings → Subscriptions. Buying the unlock does not cancel the subscription for you; Apple keeps billing it until you do, and SK Maps shows a “Subscription still renewing” row in Settings to remind you.
What still works after my subscription ends?
The map opens, you can record rides, mark waypoints by hand, import files, follow a saved route, search, and view and export everything you’ve saved. Every offline map (downloaded states and drawn USGS Topo or satellite areas), route planning and options, fuel range, waypoints by voice and off-route alerts pause until you subscribe again or buy the unlock. If your plan ends mid-ride, offline maps and off-route alerts keep working while you record or follow, for up to 72 hours. Your downloads are never deleted, and they draw again the moment you do. A plan that’s renewing keeps access for up to 7 days if the App Store can’t be reached; a canceled one ends on its date.
How do I change miles to kilometers, or the coordinate format?
Settings → Units and Coordinates. Coordinates can be decimal, DMS, or UTM.
New to SK Maps?
The Guides walk through trips, offline maps, marking waypoints, route options, and bringing your data over.
Privacy
The SK Maps app has no accounts, and no third-party analytics or tracking SDK. See the full Privacy Policy.
Contact
For anything the FAQ doesn't cover, reach out and we'll help.
Email maps@secondkickmoto.com.